Terms & Conditions

Read our Terms & Conditions

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Welcome to our website. By using this site, you agree to follow our terms and conditions, which, along with our privacy policy, govern PRG Forex Private Ltd's relationship with you.

The term PRG Forex Private Ltd or ‘us’ or ‘we’ refers to the site owner. Our registered office is F1, First floor, Alsa Mall, Montieth Road, Egmore, Chennai-600 008. Reg. No.: U72200************.

Terms of Use

  • Website content may change without notice.
  • No warranties on accuracy or completeness; use content at your own risk.
  • Design and materials are proprietary—unauthorized use prohibited.
  • Third-party trademarks are acknowledged.
  • Unauthorised use may lead to legal claims.
  • Links to external sites don’t imply endorsement.
  • No external linking without written consent.
  • Use of this site is governed by Indian law.
  • TCS is applicable as per government rules.
  • Card activation/reload may take 48–72 hours.

“We as a merchant shall not be liable for any loss or damage arising out of declined authorizations due to preset limits.”

Privacy Policy

Your privacy matters. Information provided will be used in accordance with this statement. Policy last updated: 26.08.2016.

  • Name and job title
  • Contact info, KYC details, email
  • Address and account holder info
  • Demographic data
  • Survey and promotional preferences

Why We Collect Information

  • Internal record keeping
  • Service and product improvements
  • Promotional emails if opted-in
  • Market research and website personalization

Security

We’ve established secure procedures to protect your data from unauthorized access. Cookies help tailor your experience by tracking page usage and preferences. You can modify browser settings to control them. Rejecting cookies may affect site functionality.

Links to Other Websites

We aren't responsible for privacy practices of external sites linked from ours. Please review their policies separately.

Controlling Your Personal Information

  • Opt-out options are available on forms.
  • Revoke direct marketing consent by contacting info@prgforex.com.

Data won’t be sold or shared without permission. You may request corrections at any time.

Contacting Us

  • Company : PRG Forex Private Ltd
  • Address : F1, First floor, Alsa Mall, Montieth Road, Egmore, Chennai-600 008
  • Mobile : +91-90805 23600
  • Email : info@prgforex.com

Disclaimer Policy

Information provided is general and may change. We’re not liable for losses from reliance on content. External links don’t imply endorsement. Website outages may occur beyond our control.

Cancellation Policy

No cancellation after order agreement due to currency volatility. Orders may be cancelled at current market rates. Failing to submit KYC within 2 days may cancel the order.

Refund Policy

Refunds are returned to the originating account within 7 working days after approval.

Delivery Policy

Paid orders are delivered within 2 working days. If delivery distance exceeds 15 km, pickup is required. Confirm distance before payment. Delivery charges apply as per order terms.

BO Clause

We are not liable for any transaction authorization declined due to preset limits with our acquiring bank.